Moving from Process Improvement to Process Management
- Your Price: $395.00
- Add to Cart
Product Description:
Click here to purchase the on-demand version of this program.
On-demand is available after the live event on April 29, until June 29, 2010.
Live Webcast--new 5-hour extended format
Sponsored by The Greeley Company
Thursday, April 29, 2010
12:00 p.m.- 5:15 p.m. (Eastern)11:00 a.m. - 4:15 p.m. (Central)
10:00 a.m. - 3:15 p.m. (Mountain)
9:00 a.m. - 2:15 p.m. (Pacific)
Need to convince your leadership to attend? Click here to download a PDF of the official program brochure.
Overview/Synopsis
Move from individual process improvement projects to overall process management at your facility. This comprehensive live Webcast, which you can attend from the convenience of your own computer, will offer a big-picture perspective of how you can implement methods to focus on performance improvement and effective management of your processes. A case study will be examined to demonstrate practical application of process management to effect a positive change at the bedside.
LEARNING OBJECTIVES
At the conclusion of this Webcast, you will be able to:
- Understand and map your processes
- Evaluate and manage your process for risk
- Evaluate and manage your process efficiency
- Implement your processes through safe and effective policies and procedures
- Integrate your improvements into the Nursing Initial Assessment Process
- Use process improvement strategies to improve patient care
AGENDA
(click here for a PDF of the detailed agenda)- Session 1 - Establishing a Process management Approach to Redesign
- Moving from Process Improvement Projects to Overall Process Management - Process Redesign
- The difference between Process Improvement projects and process management
- Steps in Process Management
- Selecting your process redesign targets - Do you manage your processes as robustly as you manage your people?
- List your processes
- Clearly define your process requirements and expectations
- Prioritize your process activities
- Process Mapping - You can't redesign if you don't know what the process looks like
- Activities & roles
- Cross Functional Swimlane charts
- Annotate your process maps
- Can you find the problems in these process maps?
- Question Session
- Session 2 - Process Redesign Tools
- Assessing your Process for Safety
- Is your process predictable & under control?
- Does your process cause harm?
- Assessing your process for efficiency –Introduction to three practical LEAN concepts
- Push – Pull
- Elimination of waste
- Value added vs. non-value added work
- Question Session
- Session 3 - Redesigning Care
- Thinking about Process Driven Integrated Care - Applying Process Redesign methods to the "Nursing Initial Assessment Process"
- What is your organizations definition of integrated care? How do you make it patient centric?
- Defining the role of nursing and others in integrated care
- Evaluating and eliminating potential risks in the process
- Searching out and eliminating waste in the process
- Question Session
- Session 4 - Making Your Redesign Efforts Pay-off
- Building a strong Process Management Approach in your organization
- Implementing the 7 Step Process Management Approach
- 10 Things you can (must) do to strengthen your Process Management
- Making it happen in your organization
Moving from Process Improvement to Process Management is a live program that combines all the great networking opportunities of attending a conference in-person, with the flexible, information-gathering features of a Webcast. Using a Web-based platform, you and your staff can set up anywhere you have an Internet connection. Completely secure and with easy-to-follow prompts, attendees will be able to view multimedia presentations and interact with speakers and other attendees through group chat, one-on-one messaging, and virtual business card exchanges.
UNABLE TO ATTEND?
If you are unable to attend the live version of this Webcast, you can also purchase the on-demand version. You will have access to the program—as it was presented live—so you won't miss a thing. The on-demand option is available until June 29, 2010. Participants of the live program receive free access to the on-demand version until June 29, 2010. Click here to purchase the on-demand version of this program.
MEET THE SPEAKER
Ken Rohde, senior consultant for The Greeley Company, has more than 25 years of experience in quality management. He instructs, speaks, and consults in the areas of error reduction strategies, root cause analysis, improving performance through process simplification, apparent cause analysis, engineering effectiveness and error reduction, failure modes and effects analysis. He has also presented on effective data collection, analysis and trending, patient safety evaluation and improvement, change management, corrective action program evaluation and redesign, human performance evaluations, and procedure error reduction.
WHO SHOULD LISTEN?
Quality improvement officers, risk managers, performance improvement specialists, patient safety officers, department managers, respiratory managers, clinical and non-clinical managers, directors of nursing, nurse managers, and case managers.
TECHNICAL REQUIREMENTS
The virtual platform works with a variety of browsers, and Macromedia Flash Player 9 or higher is required. View the full technical requirements or run a system check to see if your computer is ready. Note: You will need to disable all pop-up blockers to participate in the workshop.
PROGRAM MATERIALS
Prior to the Webcast, you will receive an e-mail with detailed system requirements, your log-in information, and presentation slides that you can print and distribute to all attendees at your location. These materials will be provided approximately four days prior to the program and again one day before the program, via e-mail with PDF links. All materials will also be stored in your online briefcase for easy access to download, print or save during the event.
Product Types : Departments :
