Patient Flow
Product Description:
Webcast on CD or On-Demand
Sponsored by Patient Safety Monitor
presented on June 30, 2010
Improve patient flow at your facility
As facilities nationwide struggle with the puzzle of emergency department (ED) intake, the burden often transfers to the "back end," with too few resources for too many patients, resulting in longer lengths of stay. Listen to expert healthcare consultants Bud Pate, REHS, and Derenda S. Pete, RN, MBA, who will address proven strategies for simplifying compliance and improving patient flow.
LEARNING OBJECTIVES
At the conclusion of this audio conference, you will be able to:- Identify common compliance trouble spots that arise when addressing patient flow
- Choose a risk reduction strategy that fits the organization's vulnerabilities
- Distinguish between regulatory myth and reality related to EMTALA, Joint Commission, and CMS Conditions of Participation
TAKE A LOOK AT THE AGENDA:
- Match compliance strategies to clinical operations
- Overview of common compliance challenges
- EMTALA
- The Joint Commission
- Emergency Services Condition of Participation
- Regulatory challenges at intake
- Triage protocols
- Patients left without being seen
- Regulatory challenges related to medical screening and stabilization
- Hallway patients: Which is better?
- ED hallway
- Inpatient hallway
- Inpatient boarded in the ED and recovery room
- Question and answer session
BONUS MATERIALS
With this webcast, you'll receive a slide presentation of the program materials and valuable takeaways, which you can use at your facility, including:
- Sample shift assessment tool
In addition to the expertise and advice presented during this webcast, you'll also receive a slide presentation of the program materials. These materials are provided with PDF links.
SPEAKERS
Bud Pate, REHS, vice president for content and development, The Greeley Company (a division of HCPro, Inc.). Prior to joining The Greeley Company, Pate spent 15 years with system-wide hospital quality and compliance responsibility for Kaiser Permanente in Southern California. Before that, Pate worked for the government, where he was responsible for all acute care licensing and CMS certification activities in Los Angeles County.
Derenda S. Pete, RN, MBA, senior consultant, The Greeley Company (a division of HCPro, Inc.). Pete is a nationally-recognized healthcare facilitator and emergency services clinician with more than 25 years combined experience as project director, senior consultant, healthcare administrator, and department manager. Pete’s approach, which typically focuses on process redesign and labor optimization, has been successful in maximizing her clients’ functional capacity and improving their return on investment (ROI) for more than 15 years.
WHO SHOULD LISTEN?
Survey coordinator, patient safety officer, quality director/manager, performance improvement director/manger, nurse manager, hospital administrator, ED manager, and risk manager.
WEBCAST ON-DEMAND
We are pleased to offer a new option: webcast on-demand. When you purchase a webcast on-demand, you will be able to view the program anywhere and any time by logging into your account. It's a perfect training tool for new staff or a refresher for veteran staff.
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