Handoff Communication: A Structured Approach to Transitions in Care
Product Description:
WEBCAST ON CD OR ON-DEMAND
Sponsored by: Patient Safety Monitor
Presented on Thursday, November 18, 2010
Increase patient safety by standardizing the handoff process
During this 90-minute Webcast, our expert speakers will discuss the best way to implement a standardized approach to handoff communication that meets Joint Commission standards. They’ll explain how to gain buy-in from all staff members to ensure critical information is relayed in a clear and effective way. You’ll also gain the knowledge to monitor and track the handoff process to ensure regulatory compliance.
At the conclusion of this program, participants will be able to:
- Implement a facility-wide standardized approach to handoff communication
- Analyze data to identify breakdowns in handoff communications
- Determine how to form your handoff team and decide who should be involved
- Develop tools to monitor handoff communication compliance
- Identify potential barriers to handoff communication
Take a look at the agenda
- Let the data drive you
- Patient safety survey data
- Identifying breakdowns
- Formation of the team
- Who should be involved
- Shift to shift
- Unit to unit
- Implementing a standardized handoff approach
- Roll out facility-wide to ensure compliance
- Monitoring for compliance
- Monitoring tools
- Competencies
- Patient review and medication review
- Analyzing reports
- Barriers and successes
- Choosing the right handoff approach for your facility
- Getting facility-wide buy in
- Live question-and-answer session
Bonus Tools Included in your Materials Packet:
In addition to the expertise and advice presented during this Webcast, you’ll also receive these helpful “take-aways” provided within your materials packet:
- Safe start approach document
- Sample SBAR template
Meet the Speakers:
Cheryl Head, RN, BSN, MBA, Director of Patient Care Services at Children’s Healthcare of Atlanta. She is responsible for management of the General Medical-Surgical units, which comprise a total of 94 inpatient beds. Previously, she served as the Clinical Operations Manager for the Aflac Cancer Center for four years and in some form of nursing management on the Pediatric Hematology Oncology/BMT Unit at Children’s Healthcare of Atlanta for 17 years.
Robin J. Warnick, RN, BSN, Clinical Patient Safety Coordinator, Quality Department, Children's Healthcare of Atlanta. She has worked as a Patient Safety Coordinator for the past five years and has prior clinical experience working as a PICU nurse, an ECMO Specialist, and a Pediatric Critical Care Transport nurse. She has facilitated process improvement teams for handoffs since 2005 at Children’s Healthcare of Atlanta and is currently serving on the Child Health Corporation of America Expert Advisory Panel for Handoffs.
Who Should Listen?
Patient safety officers, quality improvement specialists, nurse managers, risk managers, accreditation specialists, and nurses
Webcast System Requirements and Program Materials:
To fully benefit from the webcast experience, please note you will need a computer equipped with sound card, an Internet connection, speakers, Macromedia Flash player Version 7.0 or higher, a recommended screen resolution of 1024 x 768, and an Internet browser (e.g. Internet Explorer). The use of AOL is not recommended.
Four days prior to the webcast, you will receive an e-mail with detailed system requirements, your log-in information, presentation slides, and other materials that you can print and distribute to all attendees at your location.
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