More Patients, Less Money, Higher Quality
Webcast On CD or On-Demand
Presented on November 8, 2010
Sponsored by HealthLeaders Magazine
More patients are coming your way, courtesy of health reform, but reimbursement will still likely lag. Will you take advantage of the opportunity to serve your community better, become more efficient, and gain market share? Now is the time to prepare, and our speakers will lead you through their innovative strategies to meet this rapidly developing need.
Join HealthLeaders Media for this 90-minute Webcast, including Q&A, for proven strategies on meeting your patient demand.
Following this Webcast, you will possess strategies to:
- Prepare for the thousands of newly insured patients who will be arriving at your doors
- Strengthen your patient touch points to avoid overtaxing your emergency departments and primary care physicians
- Build the structures and operational protocols to ensure patients are seen in the appropriate setting
- Make the right investments to thrive under Medicare-level reimbursement
- Lessons from Massachusetts
- Newly insured patients: Don't be overwhelmed
- Achieving patient care goals
- Cox’s retail clinic strategy
- Cox’s urgent care clinics strategy
- Changing patients' mindset about the ER
- Pilot programs for electronic visits
- Keeping/attracting medical talent
- Nurse practitioner program
- Radiology, ultrasound, and family medicine residency programs
- Physician recruiting strategies
- Coordinating care
- Integration of clinics with EMR
- Patient-centered medical home
- Hub-and-spoke strategies
- Internal consolidation
- Ancillary equipment
- Reducing overhead and red tape
- Improving patient handoffs
- MetroHealth: How much volume to expect?
- Will competitor systems be open to new patients?
- Marketing as “system of choice”
- Deployment of surgical and specialist capabilities to ambulatory network
- Satellite location improvement
- Measuring/improving operational efficiency
- Medical home experience a patient differentiator
- Integrate medical home with EMR
- Adding services/locations
- Cleveland’s changing demographics
- Satellite locations, including ER and urgent care
- Lower real estate costs than competitors
- Live Q&A
Mark J. Moran, PhD, has been president and chief executive officer of The MetroHealth System since 2008, when he was appointed to implement a new strategic plan and improve operational and financial performance. Under his leadership, MetroHealth has strengthened its balance sheet, issued millions of dollars in bonds for capital improvements, and generated enough surplus to invest in growth. MetroHealth is the third-largest healthcare employer in Cleveland, with 6,100 physicians, nurses and staff, and is a major affiliate of Case Western Reserve University. Previously, Moran was a partner at the strategic consulting firm of Booz Allen Hamilton. Before that, he taught finance for six years at Case Western Reserve University’s Weatherhead School of Management.
David P. Taylor, FACMPE, FACHE, is vice president of Regional Services for CoxHealth in Springfield, MO. Regional Services encompasses 62 clinics and more than 220 providers. Previously, Taylor led and managed large multispecialty physician groups within large integrated healthcare systems, including Henry Ford Health System and Aurora Healthcare. CoxHealth consists of four hospitals, two physician groups, and Cox Health Plans. It serves a 25-county area in southwest Missouri, employs 9,000 and generates $2 billion in gross patient revenues.
WHO SHOULD ATTEND
Chief executive officers, chief financial officers, chief operations officers, chief medical officers, chief nursing officers, chief quality officers, physician leaders, VPs of finance, strategy, and quality, ED directors, nurse managers, service line directors
WEBCAST SYSTEM REQUIREMENTS
To fully benefit from the Webcast experience, you will need a computer equipped with a Broadband Internet connection, a sound card, and speakers or headphones. Macromedia Flash player Version 8.0 or greater, a recommended screen resolution of 1024 x 768, and an Internet Browser (e.g. Internet Explorer). The use of AOL or wireless Internet connections is not recommended.
New Purchase Option—WEBCAST ON-DEMAND
In addition to the regular CD purchase option for HealthLeaders Media Webcasts, we are pleased to offer a new option: Webcast on-demand. When you purchase a Webcast on-demand you will be able to view the program anywhere and anytime by logging into your account on www.HealthLeadersMedia.com. It's also a perfect training tool for new staff or a refresher for veteran staff.
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