Coordinating Systems of Care
HealthLeaders Media Rounds: Live Webcast from Gundersen Lutheran
Coordinating Systems of Care
Presented on June 9, 2011
12:00–3:00 pm (ET)
11:00–2:00 pm (CT)
10:00 am–1:00 pm (MT)
9:00 am–12:00 pm (PT)
Whether your hospital system is pursuing an accountable care organization or a broader program of clinical integration, the real work of creating high-value, cost-effective healthcare is in transforming the systems of care. But the solutions may not be as big and unmanageable as you think.
Physician engagement may mean developing leaders and renewing the physician compact, not necessarily full employment. Preserving a patient’s health and coordinating care can happen whether you are financially at-risk for that patient or not. And you don’t have to be an integrated delivery system to learn their proven secrets to higher-quality, lower-cost systems of care.
Join us on June 9 live from Gundersen Lutheran Health System, featuring Gundersen’s clinical and executive leadership team and invited guests Fairview Health Services and Aurora Health Care, national health system pioneers in high-quality, lower-cost healthcare. The event includes a roundtable discussion—and Q&A—with lessons learned from top executives, including how to:
- Raise quality at lower cost with a laser focus on complications, mortality, and end-of-life care
- Shift from a system based on volume and prestige to one based on hard data and outcomes
- Engage physicians in a new accountability structure that maximizes hospital and physician performance
- Preserve the health and coordinate the care of all patients, from an IDS’ perspective
- Manage the health of the elderly population using teams and real-time telehealth information, from a top health system that's implemented the program in in 40-plus hospitals
- Operationalize an innovation that makes geriatric specialty care available through teleconferencing
Transforming Care Coordination: From Volume to Outcomes
Jeffrey Thompson, MD, CEO, Gundersen Lutheran Health System
Marilu Bintz, MD, Medical Vice President, Gundersen Lutheran Health System
Deb Rislow, RN, MBA, CIO & Operations Vice President of Team III, Gundersen Lutheran Health System
- Systems of Care Fundamental 1: Physician Governance and Leadership Development
- Medical staff compact: Responsibilities of the health system and the medical staff
- Leadership development strategies for physicians: Early career, mid career, and executive level
- Systems of Care Fundamental 2: Promote Physician-Hospital Alignment
- Involve physicians in all major planning activities
- Put physicians in clinical leadership roles
- Create a culture of quality and service excellence
- Increase hospital efficiency
- Systems of Care Fundamental 3: Lessons from Integration for a non-IDS
- Preserving health connectivity
- Increase hospital efficiency
- Systems of Care Fundamental 4: Lower Cost, Higher Quality
- Reduce complications and mortality
- Manage cost of care in last two years of life
- Cut overhead costs with a renewable energy program
- Care coordination program for all patients regardless of financial risk status
Redesigning Primary Care and Physician Leadership Models
David Moen, MD, Executive Medical Director of Care Model, Innovation & Network Development, Fairview Health Services
Employing a Team Approach to Complex Senior Care
Marsha Vollbrecht, MS, CSW, NHA, Director of Systemwide Senior Services, Aurora Health Care
Agenda subject to change.
Jeffrey E. Thompson, MD, CEO, Gundersen Lutheran Health System, La Crosse, WI
Thompson is also chairman of the boards of Gundersen Lutheran Health System, and a practicing pediatric intensivist and neonatologist. He previously was chairman of the board of the Wisconsin Collaborative for Healthcare Quality and is chairman of the board of the La Crosse Medical Health Science Consortium. He is a member of the American Academy of Pediatrics, as well as their subsections in Neonatal and Critical Care Medicine, and is a member of American College of Physician Executives.
Marilu Bintz, MD, Medical Vice President, Gundersen Lutheran Health System, La Crosse, WI
Bintz is one of three medical vice presidents of Gundersen Lutheran Medical Center and has been a practicing general surgeon in the Gundersen Lutheran Prairie du Chien Clinic since 1988. She is also president of the Gundersen Lutheran Health Plan Board. Bintz received her Masters in Business Administration-Healthcare Management from Regis University and is a Fellow of the American College of Surgeons.
Deb Rislow, RN, MBA, CIO & Operations Vice President of Team III, Gundersen Lutheran Health System, La Crosse, WI
Rislow has 22 years of information systems experience in healthcare-related industries. She was responsible for the design and implementation of the electronic health record system at Gundersen Lutheran and oversees the Local Area Network/Wide Area Network for 45-plus regional clinics in three states. Most recently, she sat on Wisconsin Governor Jim Doyle’s eHealth committee. Additionally, as the operations vice president for Team III, she oversees the Center for Cancer and Blood Disorders, Heart Institute, Lab, Radiology, Dietary, Infectious Disease, and General Internal Medicine.
David Moen, MD, Executive Medical Director of Care Model, Innovation & Network Development, Fairview Health Services, Minneapolis, MN
Moen plays a critical role in Fairview’s transformation of healthcare. His work aims to increase quality of care and patient satisfaction while decreasing the total cost of care at Fairview, the second-largest health system in Minnesota with more than 22,000 employees. Moen is also building a network of providers and employer partners who share Fairview’s vision for changing the way care is delivered and for how it is paid. Moen additionally serves as the chief medical officer of NetClinic, a web-based program that serves as an interactive personal health portal to allow virtual care delivery involving patients and clinicians.
Marsha Vollbrecht, MS, CSW, NHA, Director of Systemwide Senior Services, Aurora Health Care, Milwaukee, WI
Vollbrecht, partner Dr. Michael Malone, and colleagues develop and replicate the Acute Care for Elders (ACE) inpatient programs systemwide, which includes 43 programs within Aurora Health Care’s 15-hospital system. The ACE programs led to the development of a software tool called ACE Tracker, now used throughout the Aurora system, which is designed to help ensure that doctors, nurses, and members of the interdisciplinary team have quick access to risk factors for elderly patients. She is the system leader partner for the Advance Care Planning Initiative. She is also a certified social worker and a licensed nursing home administrator.
About Our Host
Gundersen Lutheran provides high-quality emergency, specialty, and primary healthcare services to patients throughout western Wisconsin, southeastern Minnesota, and northeastern Iowa. As one of the nation’s largest multispecialty group medical practices and a major teaching hospital, Gundersen Lutheran is comprised of nearly 700 medical, dental, and associate staff, and supported by a staff of more than 6,000. The Health System has been consistently ranked in the upper five percent of hospitals in the country.
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