Orthopedic Leadership Strategies: Engage, Measure, and Perform
Product Description:
HealthLeaders Media Rounds Webcast-on-Demand
Orthopedic Leadership Strategies: Engage, Measure, and Perform
Broadcast from MemorialCare Health System
Presented on March 29, 2011
Will the definition of orthopedic service line success you use today work tomorrow? Not likely. Today’s volume is being replaced by tomorrow’s outcomes. Forward-thinking orthopedic leaders are ensuring high performance and coordination among a carefully constructed caregiver team. Those leaders are also exploring the right metrics to know whether they are tracking the most meaningful outcomes to patients.
Join the executive and clinical leadership team from nationally renowned MemorialCare Health System, with orthopedic innovator Marshall Steele, MD, for a three-hour dive into essential orthopedic leadership strategy, including how to:
- Build a patient-centered joint replacement care model
- Use LEAN principles as the focus of process improvement in orthopedic care
- Implement innovative patient-education coaching models for better outcomes and efficiency
- Develop best-practice physician leadership for greater engagement and alignment
- Assess whether you are measuring the right outcomes for orthopedic success
AGENDA
Foundations of Joint Replacement Success
Barry Arbuckle, PhD, President & CEO, MemorialCare Health System in Southern California
Pamela Chevreaux, Vice President, Ambulatory Services, Long Beach Memorial Medical Center
Douglas Garland, MD, Medical Director, MemorialCare Joint Replacement Center; and Co-Chair, Orthopedics, Neuroscience, and Rehabilitation, Long Beach Memorial Medical Center
Marcia Manker, CEO, Orange Coast Memorial Medical Center
- Foundations of joint replacement success
- Create a patient-driven experience
- Standardize philosophy for all care team members
- Patient education and coaching
- Quest for best practices and LEAN success
- Partnering with physicians to drive outcomes
- Value-added teams (VATs)
- Best orthopedics practices
- Engaging physicians in best practice medicine, quality, safety, and leadership initiatives
Build a Better Orthopedic Center: Measurement and Management From Metrics
Marshall K. Steele, MD, Orthopedic Surgery, Marshall Steele & Associates
- What’s lacking in hospitals today
- Management from hospital metrics
- What you need to measure that you don’t measure today
Building a Center of Orthopedic Excellence
James D. Holstine, DO, Orthopedic Surgeon, PeaceHealth St. Joseph Medical Center
- Defining the patient experience
- Standardized, evidence-based care to reduce complications
- Cultural changes and rapid improvement
- Three principles to building an orthopedic service line
Q&A
Agenda subject to change.
SPEAKERS
Barry Arbuckle, PhD, President & CEO, MemorialCare Health System in Southern California, Fountain Valley, CA
Under Dr. Arbuckle’s leadership, MemorialCare has experienced unprecedented growth and financial performance, as well as regional and national prominence. MemorialCare has been named Top Leadership Team in the U.S. (HealthLeaders), Most Wired Health System eight consecutive years (Hospitals & Health Networks), Top 100 Integrated Health Systems (Modern Healthcare), Best Governed Hospital Systems in U.S. (Governance Institute) and been recognized for innovations in best-practice in multiple areas.
Pamela Chevreaux, Vice President, Ambulatory Services, Long Beach Memorial Medical Center, Long Beach, CA
With 30 years in orthopedics and rehabilitation leadership at hospitals and health systems across the U.S., Chevreaux has helped transform one of California’s largest orthopedics programs into a Total Joint Replacement Center at Long Beach Memorial with impressive results. Success is based on advanced technologies and techniques; dedicated clinical teams and patient coaches; outcomes; patient accountability; satisfaction scores; Lean efforts in efficient care; decreased lengths of stay; rapid recoveries; patient comfort returning home; melding orthopedics with campus rehabilitation center; and patient recovery through pre-surgery to return home.
Douglas Garland, MD, Medical Director, MemorialCare Joint Replacement Center; and Co-Chair, Orthopedics, Neuroscience, and Rehabilitation, Long Beach Memorial Medical Center, Long Beach, CA
Garland is a preeminent international expert and researcher in orthopedic medicine, bone metabolism, fracture response, medicinal and treatment protocols, rehabilitation, and treatment of degenerative arthritis at the knee via electromagnetic stimulation. He has three decades leading some of the nation’s best-known orthopedics and rehabilitation centers recognized in U.S. News & World Report—Long Beach Memorial and Rancho Los Amigos National Rehabilitation Center. Garland is Clinical Professor of Orthopedic Surgery at University of Southern California.
Marcia Manker, CEO, Orange Coast Memorial Medical Center, Fountain Valley, CA
Manker oversees hospital operations, strategy development, and business initiatives for one of Orange County’s fastest-growing hospitals. She has guided several facility and program expansions, including the Orange Coast Memorial Patient Care Pavilion, a new six-story outpatient facility housing advanced technologies, programs, and leading physicians; recruitment of a world-class cardiac surgical specialty team; and centers of excellence in cancer, heart, obesity, and others.
Marshall K. Steele, MD, Orthopedic Surgery, Marshall Steele & Associates, Chicago, IL
Steele founded Marshall Steele and Associates as an implementation, rather than consulting, company in 2005. The company has implemented 115 Destination Centers of Superior Performance in joint and spine surgery. Prior, he was founder and president of a 16-surgeon subspecialty Musculoskeletal Center that included joint replacement, spine, sports medicine, foot/ankle, hand, and fracture care. In 1995, Steele created a system of care that addressed every aspect of care and created a structure to ensure long-term success. Over the next 10 years, he used the model to develop similar programs in surgical specialties.
James D. Holstine, DO, Orthopedic Surgeon, PeaceHealth St. Joseph Medical Center, Bellingham, WA
In addition to his practice of joint replacements and sports medicine, Holstine is the associate medical director of the Center for Joint Replacement at St Joseph Medical Center, as well as medical director of the geriatric fracture service, and the implementing director of the Spine Center. Additionally, he is the systemwide director for orthopedic quality initiatives for PeaceHealth.
About Our Host
MemorialCare Health System is a leading Southern California not-for-profit integrated delivery system with $2 billion in annual revenues and more than 10,000 employees and 2,300 physicians. MemorialCare has nationally recognized programs in heart, cancer, orthopedics, neurosciences, women’s health, emergency medicine, pediatrics, and critical care. It also includes graduate medical education, clinical training, research programs, a medical foundation, and physician society.
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