Transform Your ED into a Profit Center
Webcast On CD or On-Demand
Presented on June 23, 2011
Sponsored by: HealthLeaders magazine
Get frontline tactics for ED profitability
As the major source of admissions, your ED is poised to be a serious revenue driver, or drain. Get in-the-trenches management tools and techniques to grow your ED's bottom line. Learn how Heartland Health revamped processes and increased revenue from $15 million to $33.5 million and turned its ED into a profit center with a 40% margin.
Join HealthLeaders Media for this 90-minute Webcast, including Q&A, for proven strategies to ensure ED profitability.
With this webcast, you will gain insight and strategies to:
•Calculate the revenue opportunity the ED presents
•Attach a lost revenue figure to patients who leave without being seen and higher-than-benchmark length of stay performance
•Match revenue to resource consumption
•Analyze resource allocation decisions to improve ED profitability
•Move non-urgent patients out of your ED
- The ED’s total revenue opportunity
- Prevent “left without being seen” (LWBS) patients
- Recognizing the impact of LWBS patients
- Opportunity costs
- Quick calculator tool
- Reasonable target benchmarks
- Why patients leave and strategies for keeping them in the ED
- Reducing length of stay (LOS)
- How it impacts other elements in the ED such as staffing, patient satisfaction
- What to measure
- Strategies to lower LOS
- Process improvement teams
- Improving coding and documentation
- Challenges: Coding for the appropriate level
- Physician’s role in documentation process
- Coding resources—technology/personnel
- Processes for long-term success
- Moving non-ED patients to primary care
- Transitioning lower-acuity patients out of the ED
- Case study: A primary care medical home’s impact on the ED
John Wilson, Chief Financial Officer, Heartland Health
Wilson began his journey at Heartland Health in 1986 as the senior internal auditor before becoming the controller. In 1990, he took on the role of chief financial officer. His previous experience includes work with healthcare-related clients at public accounting firms. Wilson is a certified public accountant and member of the American Institute and Missouri Society of Certified Public Accountants.
Heartland Health was recognized in 2009 as the Malcolm Baldrige Quality winner for an integrated health delivery system.
Daniel G. Kirkpatrick, MHA, FACHE, Director of Operations, BestPractices, Inc.
Kirkpatrick has more than 29 years of healthcare management experience in consulting, staff, and administrator roles. He directs and implements operational enhancements at BestPractices, Inc., an emergency department staffing and consulting management practice, meeting operational/financial goals and enhancing service, leadership, safety and sustainability performance.
WHO SHOULD ATTEND?
CFOs, COOs, CEOs, CNOs, chief medical officers, administrators, ED directors, ED administrators, VPs of emergency services, VPs of nursing, nursing directors, physician leaders, emergency physicians, ED nurse managers, administrative directors
New Purchase Option––WEBCAST ON–DEMAND
In addition to the regular CD purchase option for HealthLeaders Media Webcasts, we are pleased to offer a new option: Webcast on–demand. When you purchase a Webcast on–demand you will be able to view the program anywhere and anytime by logging into your account on www.HealthLeadersMedia.com. It's also a perfect training tool for new staff or as a refresher for veteran staff.
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