Crew Resource Management for Nursing
A Framework to Improve Patient Care
Product Description:
AUDIO CONFERENCE ON CD OR ON-DEMAND
Sponsored by: Soaring to Success: Taking Crew Resource Management from the Cockpit to the Nursing Unit
Presented on July 21, 2011
Reduce distractions and use assertive communication to improve patient safety
Could your nursing staff be too scared to speak up about potential medical errors? Are nursing staff facing cognitive overload? Arm your nurses with assertive communication skills, boost situational awareness, and improve patient safety with strategies from experienced speaker and nurse and former airline pilot Gary L. Sculli, RN, MSN, ATP. Sculli will provide you and your staff with concepts and tools that reduce medical errors and promote a team environment.
Benefits:
- Improve clinical decision making and situational awareness by giving nurses tools to deal with chaotic environments and multiple tasks
- Reduce cognitive overload, stress, and distractions (e.g., sterile cockpit concept)
- Empower nurses with assertive advocacy and critical thinking skills
- Build a collaborative team environment that promotes nurse leadership
- Develop checklists to make clinical tasks easier and safer
At the conclusion of this program, participants will be able to:
- Explain why crew resource management is valuable for nurses
- Define how RNs can be clinical leaders empowered to make positive change
- Identity how to implement standardized communication tools to improve effective followership
- Describe how nurses can improve situational awareness
- Discuss how to use checklists for nursing that will make clinical work easier
- Explain how the sterile cockpit concept protects nurses from distraction
TAKE A LOOK AT THE AGENDA
I. Culture shock: Transitioning from the cockpit back to the nursing unit
II. What is crew resource management and why is it useful for nurses?
III. RNs as clinical leaders
- Matching leadership styles to clinical situations
- Leader behaviors that improve teamwork and communication
- Briefings on the unit: It’s not change of shift report and there is time
IV. Effective followership
- Strategies to avoid “hint and hope” communication
- Standardized communication tools
- Resolving clinical problems using escalating assertiveness
- Practicing inquiry and advocacy
V. Situational awareness
- Situational awareness defined
- Identifying human limitations affecting situational awareness
- Countermeasures to manage threats to clinical situational awareness
- Situational awareness at risk: Recognizing clinical red flags
- Maintaining “bottom line safety behaviors”
VI. Developing checklists for nursing units
- Understand checklist philosophy and use
- Developing checklists that make clinical work easier—not harder
VI. Using the sterile cockpit concept on the nursing unit
- Protecting nurses from interruptions during the performance of critical tasks
- Reducing distractions and teamwork— they go hand in hand
- Cultural findings/reactions when implementing sterile cockpit methodologies
VII. Question & Answer Session
BONUS TOOLS INCLUDED IN YOUR MATERIALS PACKET:
In addition to the expertise and advice presented during this audio conference, you’ll also receive a slide presentation of the program materials and tools, including:
- Assertive communication algorithm
- Sample RN team leader briefings:
- RN to nursing assistant and LPN (Start of shift)
- RN safety briefing
- RN to nursing assistant (Task oriented)
- Situational awareness
- Clinical red flag cognitive aid
- 1,2,3 rule cognitive aid
- Checklist examples
- IV insertion
- Unstable patient
- Medication administration
MEET THE SPEAKER
Gary L. Sculli, RN, MSN, ATP, is a registered nurse who has worked in multiple clinical specialties. He has experience in nursing education and leadership, and served as an officer in the United States Air Force Nurse Corps. Sculli is a former airline pilot and has developed and taught airline crew resource management (CRM) programs. He currently works in patient safety at a national level, developing clinical programs that outline the application of CRM and human factors in nursing practice to reduce patient harm.
WHO SHOULD LISTEN?
Chief nursing officers, directors of nursing, VPs of nursing, VPs of patient care services, directors of education, staff development professionals, staff educators, preceptors, nurse retention specialists, nurse recruiters, HR professionals, nursing executives, nursing leaders, staff development specialists, nurse educators, student liaisons, nursing program faculty and collegiate educators, nurse managers
AUDIO ON-DEMAND
Purchase a CD or an audio on-demand of the audio conference and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
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