Guide to Monitoring:Tools and strategies to enlist department managers in hospital compliance is a book and CD-ROM set provides practical tools and strategies to help compliance officers and auditors get department managers to take responsibility for monitoring their own department's compliance. It offers step-by-step instructions for implementing an effective departmental monitoring program.

Healthcare Auditor's Handbook is an essential partner in your auditing success, whether you work in a hospital, physician practice, clinic, long-term care facility, or ambulatory surgery center. It includes tools and forms you can use immediately to strengthen your auditing program. You'll find the forms on the accompanying CD-ROM, so you can easily download them, customize them, and start using them right away.

Internal Investigations Handbook helps you effectively respond to allegations and indications of noncompliance by teaching you, step-by-step, how to conduct an orderly internal investigation. With a focus on avoiding mistakes that can create new legal issues, this book and CD-ROM set provides the latest strategies and advice to determine whether an allegation is credible, whether it requires investigation, and how that investigation should be conducted.

Compliance Mail. is a CD-ROM with Microsoft Word documents that provides compliance officers with preloaded compliance-training emails to send to hospital staff and contractors. Never again will you have to agonize over trying to communicate effectively to your staff!

The Compliance Program Effectiveness Handbook walks you through each of the seven elements of a hospital compliance program. Furthermore, it outlines the OIG's expectations for complying with rules governing physician referrals, kickbacks, conflicts of interest, billing and coding, and discounts and care for the uninsured.